PRIVACY POLICY

Strategic Office Support LLC DBA Marketecs (“Marketecs,” “Marketecs Engine,” “we,” “us,” and “our”) is committed to your privacy and the protection of your information through compliance with this Privacy Policy (“Privacy Policy”).

This Privacy Policy describes how we collect, use, and protect your Personal Information when you:

The Marketecs website provides professional services. Marketecs Engine is a marketing systems and automation service delivered through an online interface, not a standalone software product sold or licensed to end users.

By accessing or using our websites, Platform, or services, you agree to this Privacy Policy. If you do not agree with our policies and practices, you must not use the Platform or our services.

Definitions

Service
“Service” or “Services” refers to any marketecs.com or marketecsengine.com websites and any professional, consulting, marketing, or operational support services provided and operated by Strategic Office Support LLC DBA Marketecs or Marketecs Engine.

Platform / Technology Infrastructure
“Platform” refers to the Marketecs Engine marketing systems and automation service and the related interfaces, tools, and features we make available online. The Platform is powered by underlying technology and third-party infrastructure, but Marketecs does not sell or license standalone software to end users.

Personal Data
“Personal Data” means data about a living individual who can be identified from that data (or from that data combined with other information we hold or are likely to obtain).

Usage Data
“Usage Data” means data collected automatically, generated by the use of our websites or Platform, or from the Service infrastructure itself (for example, IP address, device type, or duration of a page visit).

Cookies
“Cookies” are small text files stored on your device (computer or mobile device) that help us recognize your browser and preferences.

Data Controller
“Data Controller” means the person or organization that determines the purposes and means of processing Personal Data. For the purposes of this Privacy Policy, Marketecs is the Data Controller of your Personal Data.

Data Processors (Service Providers)
“Data Processor” or “Service Provider” refers to any natural or legal person that processes data on behalf of the Data Controller. We may use various Service Providers to process your data more effectively.

Data Subject (User)
“Data Subject” or “User” means any individual using our websites, Platform, or Services whose Personal Data is being processed.

Communications & Email Marketing

Our email marketing is permission-based. You may receive emails from us if:

  • You opted in to receive information,
  • You registered for or purchased a product or service, or
  • You have an existing relationship with us, or were referred to us.

You can unsubscribe at any time using the link at the bottom of our emails or by contacting us via the form at:
https://www.marketecs.com/contact/

If you believe you received unwanted or unsolicited email from us, please forward the message with your comments to info@marketecs.com for review.

How We Protect Your Privacy

We use commercially reasonable technical and organizational security measures to protect your data against loss, misuse, or unauthorized access. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Disclosure

We do not sell, trade, or rent your Personal Data to third parties.

We may share Personal Data with:

  • Website hosting providers
  • Payment processors
  • Email service providers
  • Project management and file storage tools
  • Analytics and advertising platforms
  • Other vendors who help us operate our business and deliver services

These parties are required to keep your information confidential and may use it only to provide services to us.

We may also disclose information when appropriate to:

  • Comply with the law or legal processes
  • Enforce our site policies or agreements
  • Protect our rights, property, safety, or the rights, property, and safety of others

Non-personally identifiable visitor information may be provided to third parties for marketing, advertising, or analytical purposes.

Online Advertising & Remarketing

We may use third-party advertising networks (such as Google, Facebook, LinkedIn, or others) to display ads to visitors based on prior interactions with our websites or content. These third parties use cookies and similar technologies to:

  • Show relevant ads based on your past visits
  • Measure ad performance
  • Optimize campaigns

Cookies used for remarketing do not give us direct access to your computer or personally identify you. They associate your browser with interest-based ad segments.

You can manage or opt out of interest-based advertising via:

Links to Other Sites

Our websites may contain links to other sites that are not owned or controlled by Marketecs. We are not responsible for the privacy practices of such other sites. We encourage you to review the privacy policies of every website that collects Personal Data.

This Privacy Policy applies only to information collected by our websites and Platform.

California Online Privacy Protection Act (CalOPPA)

In compliance with CalOPPA:

  • Users can visit our sites anonymously.
  • Our Privacy Policy link includes the word “Privacy” and is easily found in the footer or main navigation.
  • Any changes to this Privacy Policy will be posted on this page.

You may request updates or changes to your Personal Data by contacting us via the form at:
https://www.marketecs.com/contact/

“Do Not Track” Signals

Some browsers send a “Do Not Track” (DNT) signal. At this time, our websites do not alter their data collection or use practices in response to DNT signals. Third-party tools we use (such as analytics providers) may also not respond to DNT signals.

We do, however, provide other mechanisms to manage cookies and advertising preferences as described in this Policy.

Children’s Privacy (COPPA)

Our websites and services are not directed to children under 18, and we do not knowingly collect Personal Data from anyone under 18.

If you believe your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from a child without parental consent, we will remove that information from our systems.

Fair Information Practices & Data Breach Procedures

If a data breach occurs that is likely to result in a risk to your rights and freedoms, we will notify affected users within a reasonable period, typically within 7 business days, or as otherwise required by applicable law.

We support the principle of individual redress, which means individuals have the right to pursue legally enforceable rights against data collectors and processors who fail to comply with privacy laws.

CAN-SPAM Act Compliance

To comply with the CAN-SPAM Act:

  • We do not use false or misleading header information.
  • We clearly identify messages as advertisements where applicable.
  • We include a valid physical postal address.
  • We honor opt-out/unsubscribe requests promptly.

You can unsubscribe at any time via the link at the bottom of our emails or by contacting us at:
https://www.marketecs.com/contact/

Information We Collect and Use

We collect several types of information to provide and improve our Services.

Personal Data

We may collect Personal Data such as:

  • First and last name
  • Email address
  • Phone number
  • Business name
  • Website URL
  • Postal address (street, city, state/province, ZIP/postal code, country)
  • Any Personal Data you submit via forms, bookings, surveys, or support requests
  • Photos or media you share with us (for example, from events)
  • Your marketing and communication preferences

Usage Data

We may collect Usage Data such as:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Time zone settings
  • Pages visited and time spent on pages
  • Referral source (how you arrived at our site)
  • Interaction data related to forms, buttons, and links

Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to:

  • Operate and secure our websites and Platform
  • Remember your preferences and settings
  • Analyze how our Services are used
  • Improve performance and usability
  • Support advertising and remarketing

You can configure your browser to refuse cookies or alert you when cookies are being used. Some features of our Services may not function properly without cookies.

How We Use Your Data

Marketecs uses collected data to:

  • Provide, operate, and maintain our Services and Platform
  • Process transactions and manage billing
  • Communicate with you about your account, updates, and changes
  • Provide customer support and respond to inquiries
  • Allow participation in interactive features (e.g., forms, downloads, webinars)
  • Analyze and improve the performance, security, and usability of our Services
  • Run marketing campaigns and send newsletters, offers, and content related to our services (where permitted)
  • Detect, prevent, and address technical issues, misuse, or fraud
  • Comply with legal obligations

You can opt out of non-essential marketing emails at any time.

Legal Basis for Processing (GDPR – EEA Users)

If you are in the European Economic Area (EEA), our legal bases for processing your Personal Data may include:

  • Contract performance – e.g., to deliver services you purchased or requested
  • Legitimate interests – e.g., to secure our systems, improve services, or market related offerings where your rights do not override our interests
  • Consent – e.g., when you opt in to receive newsletters or marketing communications
  • Legal obligation – e.g., to maintain records required by law

Data Retention

We retain Personal Data only as long as necessary to:

  • Fulfill the purposes for which it was collected
  • Comply with legal, accounting, or reporting obligations
  • Resolve disputes and enforce agreements

Usage Data is generally kept for shorter periods unless we need it for security, fraud prevention, or legal reasons.

International Data Transfers

Your information may be transferred to and stored on servers located in the United States or other jurisdictions where data protection laws may differ from those in your location.

By using our Services and submitting information, you consent to this transfer and processing, subject to appropriate safeguards consistent with this Privacy Policy.

Disclosure of Data

We may disclose Personal Data:

  • In connection with a merger, acquisition, restructuring, or sale of all or part of our business
  • To comply with law, regulations, legal process, or government requests
  • To protect the rights, property, and safety of Marketecs, our users, or the public
  • To prevent or investigate suspected fraud, abuse, or illegal activity

Service Providers

We may employ third-party Service Providers to:

  • Host our websites and Platform
  • Provide analytics
  • Process payments
  • Manage email marketing and CRM
  • Provide project management and file storage
  • Deliver technical infrastructure for Marketecs Engine

These Service Providers are granted access to Personal Data only as needed to perform tasks on our behalf and are obligated not to use it for other purposes.

Analytics

We may use tools such as Google Analytics to monitor and analyze site usage.
Google’s Privacy Policy: https://policies.google.com/privacy?hl=en
Opt-out add-on: https://tools.google.com/dlpage/gaoptout

Remarketing

We may use remarketing providers such as:

  • Google Ads
  • Facebook
  • LinkedIn
  • Twitter (X)

Each provider has its own privacy and opt-out mechanisms, as linked in our Disclosures & Disclaimers page.

Payments

We use third-party payment processors such as:

We do not store full payment card details on our servers; these are handled directly by the payment processor.

Project Management & File Storage

We may use:

These platforms assist us with task management, documentation, and file storage.

Technology Infrastructure (Marketecs Engine)

Marketecs Engine is a marketing systems and automation service that uses third-party technology infrastructure, including HighLevel (GoHighLevel), as an underlying platform provider. HighLevel’s privacy resources:

We do not sell or license HighLevel as standalone software to end users. HighLevel acts as infrastructure supporting our service.

Your GDPR Rights (EEA Users)

If you are in the EEA, you may have rights to:

  • Access, update, or delete Personal Data we hold about you
  • Request correction of inaccurate or incomplete data
  • Object to processing based on legitimate interests
  • Request restriction of processing in certain circumstances
  • Request data portability in a structured, machine-readable format
  • Withdraw consent where processing is based on consent

We may request verification of your identity before fulfilling such requests. You also have the right to lodge a complaint with your local data protection authority.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do:

  • We will post the updated version on this page, and
  • Update the “Policy Changes” statement below

Your continued use of our websites or Services after changes are posted constitutes acceptance of the updated Privacy Policy.

Contacting Us

If you would like to access, correct, amend, or delete any Personal Data we hold about you, register a complaint, or request more information, contact our Privacy Compliance Officer:

Marketecs
PO Box 111
Cornish, ME 04020
Email: kfarris@marketecs.com
Phone: +1 603-691-2128

Policy Changes

This page and these policies were originally created in May 2016 and last revised in December 12, 2025.